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SDS have been Driving Excellence in Industrial Automation and Process Control since 1996 and are specialists in commissioning, repairing, servicing, and supplying drives, motors, and ancillary parts to customers across a spectrum of industries.
We are seeking a Field Service Engineer with a deliverable background working with Variable speed drives, motors and ancillary equipment. This candidate will hit the ground running to service and support our growing number of customers with their process control & automation needs.
The role
This role will require you to deliver electrical engineering services and solutions to our customers across multiple applications in a wide range of industries. You will be required to respond to customers’ automation needs including but not limited to, upgrades, maintenance, diagnosis of system malfunctions, conducting repairs or replacement equipment. Technical support and customer service are fundamental responsibilities of the role; with regular contact required with key accounts for new developments and requirements.
In addition to the core competencies, you will, as part of your role:
- Be proficient in on-site commissioning of AC & DC Motor Drives in a variety of industry applications
- Familiar with PLC, HMI, and SCADA systems
- Provide technical support to clients and be the go-to person for your technical skill
- Diagnose faults and prescribe optimal solutions and / or product substitutions
- Conduct fault finding and operational assessment of control systems both in isolation and in complex form.
- Modify systems through electrical or software means to enhance performance
- Record test results in suitable manner such that they can be used to support the necessity/direction of further work.
- Clearly define and agree project responsibilities, ensure all projects are delivered professionally, agreeing outputs and timeframes with Engineers
- Have advanced experience with Industrial Ethernet and one or more of the following: DeviceNet, Profibus, ProfiNet
About you
- Able to handle complexity and a high-pressure work environment.
- Highly organised and able to work autonomously
- Natural problem solver with a high level of autonomy to seek out opportunities for improvement for the customer
- Logical thinker with the ability to process multiple pieces of information quickly and simultaneously.
- Good Communicator with the ability to simplify complex concepts both verbally and in written form.
- Results driven – gets the job done.
- Able to produce technical and non-technical reports
- Customer focused with an excellent ability to provide the best solutions to them
- Excellent Team player. Successfully work with colleagues to provide support as and when required.
- Able to influence and affect a culture within the team to provide a truly excellent service
- Ability to provide rational risk versus cost benefit cases to enable customers to make informed decisions that avoid unnecessary costs and lost production time.
- Hardworking and flexible
- Proficient with the Microsoft Suite of programs (Office, Dynamics, Excel, Word, PowerPoint) & good PC skills
Skills & Qualifications
- Servo Drive, AC Drive Configuration & Troubleshooting
- Proficient in commissioning AC Drive, DC & Servo Drive systems
- PLC, HMI & SCADA Programming (not essential)
- PID Configuration in Drives, PLC & Temperature Controller (not essential)
- Panel Wiring & Troubleshooting
- Working Communication protocols on Can-open, Ethercat, Modbus – Ethernet TCP/IP
- Motor Control (DOL, Star Delta, Inverters)
- Safety Circuits & Safety PLCs
- Reading Electrical Schematic Drawings
- Converting machinery/ winding applications (speed/torque)
- Time served apprenticeship in Mechanical and Electrical Engineering and BTEC / City and Guilds
- HNC / HND in Electrical / Mechanical Engineering or equivalent experience
About us
At SDS, we live by our values and seek out to reward people for putting the customer first and driving excellence in all that they do. Are you an exceptional individual with a ‘can do’ attitude, passionate about learning, results driven and want to work in a vibrant and stimulating environment where no two days are ever the same?
If that’s a ‘yes’, join our journey by completing the below form and uploading your CV and cover letter.
In return, we offer a competitive salary and benefits. SDS is an equal opportunities employer.
